DLP Scenario 12: Gemma Sinclair Full Clinical Lifecycle
👤 Patient Persona & Portal Intake
Patient: Gemma Sinclair (Female, Age 36).
Location: Oklahoma City, Oklahoma.
Facility: ReCenter Oasis LLC (Practice ID: bf0d53ab-23d1-4330-96d1-0d16bdbd7b2f).
Statutory Blocker: In safety screening, Gemma explicitly discloses a history of perioral herpes simplex virus (cold sores) triggered by lip procedures, activating AES-PERIORAL-HERPES-PROPHYLAXIS. Perioral neuromodulators and lip filler are gated until prophylactic antiviral coverage (Valacyclovir) is verified.
Portal Attestation: "Images may show my face" and "all information is correct and complete" are clicked on camera and remain checked at Send Registration.
⚖ Operational Flow & Gate Enforcement
Blocker Preservation: The AES-PERIORAL-HERPES-PROPHYLAXIS blocker is flagged in Registration Review and stays attached through chart creation and scheduling. It is strictly preserved for in-person front-desk verification.
Master Scheduling: Booked for today's date (October 11, 2026) with Amanda Miller, NP. Provider, appointment type, date, and slot are selected immediately.
Revision: 10/11/2026 (PracticeForceOne Master Clinical Governance Suite).
Arrival Clock Reset: Patient Arrived resets the visit clock. Because an uncleared statutory blocker remains active, the card routes to Intake Incomplete.
Check-In Verification: The regulatory blocker is displayed at the top of Check-In. Sarah verifies the driver's license on file, marks Government Photo ID Verified, confirms prophylactic antiviral coverage on file, attests and clears the blocker on camera, and confirms Ready for Rooming.
🩺 Clinical Documentation & POS Checkout
Visible Rooming: A room is selected on the card in Ready for Treatment Room, Ready to Room is clicked, and the card moves to Procedure Ready with its room chip before Start Encounter opens the first tab.
Baseline Vitals: Documented as a single consolidated entry (zero duplicate rows), then Ready for Provider with no pause.
Physician Consultation & Non-Ablative Care: Amanda Miller, NP evaluates perioral anatomy, confirms prophylactic antiviral compliance, maps treatment zones on the diagram, and documents hyaluronic acid lip filler care and consultation. The provider electronically signs and locks the chart.
Checkout & Card Retention: Sarah finds the card in Ready for Checkout on the Kanban board and opens checkout from it. Settled via Square Terminal POS (TX-73120-POS), balance due zero. The card remains in Completed for daily census reconciliation.