DLP Scenario 11: Brianna Brooks Full Clinical Lifecycle
👤 Patient Persona & Portal Intake
Patient: Brianna Brooks (Female, Age 36).
Location: Oklahoma City, Oklahoma.
Facility: ReCenter Oasis LLC (Practice ID: bf0d53ab-23d1-4330-96d1-0d16bdbd7b2f).
Statutory Blocker: In safety screening, Brianna explicitly discloses oral isotretinoin (Accutane) use within the past 12 months, triggering AES-ISOTRETINOIN-DEFER. Ablative resurfacing and deep chemical peels are contraindicated, requiring deferral and dermatology clearance.
Portal Attestation: "Images may show my face" and "all information is correct and complete" are clicked on camera and remain checked at Send Registration.
⚖ Operational Flow & Gate Enforcement
Blocker Preservation: The AES-ISOTRETINOIN-DEFER blocker is flagged in Registration Review and stays attached through chart creation and scheduling. It is strictly preserved for in-person front-desk verification.
Master Scheduling: Booked for today's date (October 11, 2026) with Dr. Ravi Sundaram, MD. Provider, appointment type, date, and slot are selected immediately.
Revision: 10/11/2026 (PracticeForceOne Master Clinical Governance Suite).
Arrival Clock Reset: Patient Arrived resets the visit clock. Because an uncleared statutory blocker remains active, the card routes to Intake Incomplete.
Check-In Verification: The regulatory blocker is displayed at the top of Check-In. Sarah verifies the driver's license on file, marks Government Photo ID Verified, confirms dermatology clearance on file, attests and clears the blocker on camera, and confirms Ready for Rooming.
🩺 Clinical Documentation & POS Checkout
Visible Rooming: A room is selected on the card in Ready for Treatment Room, Ready to Room is clicked, and the card moves to Procedure Ready with its room chip before Start Encounter opens the first tab.
Baseline Vitals: Documented as a single consolidated entry (zero duplicate rows), then Ready for Provider with no pause.
Physician Consultation & Non-Ablative Care: Dr. Ravi Sundaram, MD evaluates the post-isotretinoin skin barrier, confirms non-ablative eligibility, and maps the facial treatment zones on the diagram. The physician saves the mapped services, affirms clinical safety, adds the comprehensive aesthetic consultation, and electronically signs and locks the chart.
Checkout & Card Retention: Sarah finds the card in Ready for Checkout on the Kanban board and opens checkout from it. Settled via Square Terminal POS (TX-73120-POS), balance due zero. The card remains in Completed for daily census reconciliation.