PracticeForceOne™ Official Clinical Training Guide · DLP Scenario 4

DLP Scenario 4: Mateo Rossi Full Clinical Lifecycle

The official clinical workflow training guide for patient portal intake with missing primary contact phone (REG-SCR-04), master scheduling, arrival clock reset, front-desk phone verification at Check-In, visible rooming, baseline vitals intake, bilateral masseters 30U dose mapping, locked clinical notes, Square Terminal POS checkout, and completed visit card retention at ReCenter Oasis LLC in Yukon, Oklahoma.

🎤 MALE NEURAL NARRATION (GUY NEURAL) ⚠ PRIMARY REACHABILITY BLOCKER 🔒 [REG-SCR-04] QUARANTINE GATE ⏱ 6M 31S (1440X900 HD · 25 FPS) ✓ 4-AGENT VALIDATED

DLP 1 · Kailani DLP 2 · Soren Lindqvist DLP 3 · Chloe Vaughn DLP 4 · Mateo Rossi DLP 5 · Harper Brooks DLP 6 · Darius Vance DLP 7 · Nadia Petrova

👤 Patient Persona & Portal Intake

Patient: Mateo Rossi (Male, Age 35).

Location: Yukon, Oklahoma.

Facility: ReCenter Oasis LLC (Practice ID: bf0d53ab-23d1-4330-96d1-0d16bdbd7b2f).

Regulatory Blocker: Portal registration submitted with missing primary contact phone, triggering REG-SCR-04 (Primary Reachability Contact Required). Verified mobile phone number must be captured and verified at clinic check-in before rooming.

Portal Attestation: "Images may show my face" and "all information is correct and complete" are clicked on camera and remain checked at Send Registration.

⚖ Operational Flow & Gate Enforcement

Blocker Preservation: The REG-SCR-04 blocker is shown in Registration Review and stays attached through chart creation and scheduling. It is never cleared before Intake Incomplete.

Master Scheduling: Booked for today's date (October 11, 2026) with Dr. Ravi Sundaram, MD. Provider, appointment type, date, and slot are selected immediately.

Revision: 10/11/2026 (PracticeForceOne Master Clinical Governance Suite).

Arrival Clock Reset: Patient Arrived resets the visit clock. Because primary phone contact is still unverified, the card routes to Intake Incomplete.

Check-In Verification: The REG-SCR-04 blocker card is shown at the top of Check-In. Sarah captures and verifies Mateo's cell phone on file, marks Government Photo ID Verified, and clicks Attest Verified & Clear on camera. The card moves to Ready for Treatment Room.

🩺 Clinical Documentation & POS Checkout

Visible Rooming: A room is selected on the card in Ready for Treatment Room, Ready to Room is clicked, and the card moves to Procedure Ready with its room chip before Start Encounter opens the first tab.

Baseline Vitals: Documented as a single consolidated entry (zero duplicate rows), then Ready for Provider with no pause.

Facial Mapping: 30U Neuromodulator mapped across bilateral masseter injection sites (15U left masseter, 15U right masseter). Aesthetic consultation service added. Note signed and locked by the attending provider (Dr. Ravi Sundaram, MD).

Checkout & Card Retention: Sarah finds the card in Ready for Checkout on the Kanban board and opens checkout from it. Settled via Square Terminal POS (TX-73099-POS), balance due zero. The card remains in Completed for daily census reconciliation.